--- title: Reports are not being downloaded. description: "If you are having trouble downloading your \ncompleted forms, don't worry - help is on the way!" --- [Skip to content](https://help.lumiformapp.com/en/knowledge/reports-not-downloaded#main-content) English Show submenu for translations ![LUMIFORM-White\_TRANSPARENT.png\]](https://help.lumiformapp.com/hs-fs/hubfs/LUMIFORM-White_TRANSPARENT.png?height=40&name=LUMIFORM-White_TRANSPARENT.png) - [Default HubSpot Blog](https://zyp-4992538.hs-sites-eu1.com/blog) Open main navigation Close main navigation - [Default HubSpot Blog](https://zyp-4992538.hs-sites-eu1.com/blog) - English Show submenu for translations Hey👋. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.lumiformapp.com/en/knowledge?hsLang=en) 2. [Inspections](https://help.lumiformapp.com/en/knowledge/inspections?hsLang=en) # Reports are not being downloaded. ## If you are having trouble downloading your completed forms, don't worry - help is on the way! #### How to download completed forms and what to keep in mind when there is problems --- ### Downloading Reports in Lumiform   After successfully creating and submitting your completed forms, you can **review, edit, and download** them as **[reports in the dashboard](https://admin.lumiformapp.com/forms?tab=submitted)**:   ![Bildschirmfoto 2024-04-05 um 11.12.49](https://help.lumiformapp.com/hs-fs/hubfs/Bildschirmfoto%202024-04-05%20um%2011.12.49.png?width=688&height=255&name=Bildschirmfoto%202024-04-05%20um%2011.12.49.png)   On the right side, you can export your reports by clicking on the **Download Icon** ![Bildschirmfoto 2024-03-22 um 08.40.29](https://help.lumiformapp.com/hs-fs/hubfs/Bildschirmfoto%202024-03-22%20um%2008.40.29.png?width=26&height=20&name=Bildschirmfoto%202024-03-22%20um%2008.40.29.png). Simply select **the format you need** from there:     ![Bildschirmfoto 2024-04-05 um 11.14.51](https://help.lumiformapp.com/hs-fs/hubfs/Bildschirmfoto%202024-04-05%20um%2011.14.51.png?width=486&height=512&name=Bildschirmfoto%202024-04-05%20um%2011.14.51.png) #### If this doesn't work, you can try the following:   - First, check the download folder in your browser as well as on your desktop. Most browsers allow you to set it up so that **downloads are automatically displayed**. - The larger the report size, the longer the download will take. You may see a **loading circle** at the top right, which may disappear at some point. - However, the download could still be in progress. It is common for larger reports with many photos to **take a few minutes** to download. - Please **check your internet connection** as slower speeds can result in longer download times. Additionally, **restarting your router** can sometimes help improve the download process. - You can track the download process in the browser via the download folder as well. - Feel free to **clear the cache of your browser** and try again. #### If the download still doesn't work, please let us know via email or chat.       - [Getting started](https://help.lumiformapp.com/en/knowledge/getting-started?hsLang=en#main-content) - [Lumiform Basics](https://help.lumiformapp.com/en/knowledge/getting-started?hsLang=en#lumiform-basics) - [Set up Lumiform](https://help.lumiformapp.com/en/knowledge/getting-started?hsLang=en#set-up-lumiform) - [Forms](https://help.lumiformapp.com/en/knowledge/forms?hsLang=en#main-content) - [Configure your reports](https://help.lumiformapp.com/en/knowledge/forms?hsLang=en#configure-your-reports) - [Troubleshoot](https://help.lumiformapp.com/en/knowledge/forms?hsLang=en#troubleshoot) - [Inspections](https://help.lumiformapp.com/en/knowledge/inspections?hsLang=en#main-content) - [Troubleshoot](https://help.lumiformapp.com/en/knowledge/inspections?hsLang=en#troubleshoot) - [Actions](https://help.lumiformapp.com/en/knowledge/actions?hsLang=en#main-content) - [Troubleshoot](https://help.lumiformapp.com/en/knowledge/actions?hsLang=en#troubleshoot) - [Entities](https://help.lumiformapp.com/en/knowledge/entities?hsLang=en) - [Administration](https://help.lumiformapp.com/en/knowledge/administration?hsLang=en) - [Analytics](https://help.lumiformapp.com/en/knowledge/analytics?hsLang=en) - [Integrations](https://help.lumiformapp.com/en/knowledge/integrations?hsLang=en#main-content) - [Webhooks /Workflow Automation](https://help.lumiformapp.com/en/knowledge/integrations?hsLang=en#webhooks-workflow-automation) - [Lumiform Updates](https://help.lumiformapp.com/en/knowledge/lumiform-updates?hsLang=en#main-content) - [New features](https://help.lumiformapp.com/en/knowledge/lumiform-updates?hsLang=en#new-features) - [Notifications](https://help.lumiformapp.com/en/knowledge/notifications?hsLang=en#main-content) - [Troubleshoot](https://help.lumiformapp.com/en/knowledge/notifications?hsLang=en#troubleshoot) - [Subscription](https://help.lumiformapp.com/en/knowledge/subscription?hsLang=en#main-content) - [Troubleshoot](https://help.lumiformapp.com/en/knowledge/subscription?hsLang=en#troubleshoot) - [Profile](https://help.lumiformapp.com/en/knowledge/profile?hsLang=en#main-content) - [Troubleshoot](https://help.lumiformapp.com/en/knowledge/profile?hsLang=en#troubleshoot) - [Legal](https://help.lumiformapp.com/en/knowledge/legal?hsLang=en) - [Default HubSpot Blog](https://zyp-4992538.hs-sites-eu1.com/blog) [![Chill listening crop-3](https://help.lumiformapp.com/hs-fs/hubfs/LUMIFORM-Pentachrome_TRANSPARENT-1.png?width=55&height=55&name=LUMIFORM-Pentachrome_TRANSPARENT-1.png "Chill listening crop-3")](https://lumiformapp.com) Lumiform Help Center Copyright © 2026, Lumiform GmbH