---
title: How to unlock my Lumiform account
description: This article shows you how to get your access back to your account.
---
[Skip to content](https://help.lumiformapp.com/en/knowledge/how-to-unlock-my-lumiform-account#main-content)
English
Show submenu for translations
![LUMIFORM-White\_TRANSPARENT.png\]](https://help.lumiformapp.com/hs-fs/hubfs/LUMIFORM-White_TRANSPARENT.png?height=40&name=LUMIFORM-White_TRANSPARENT.png)
- [Default HubSpot Blog](https://zyp-4992538.hs-sites-eu1.com/blog)
Open main navigation
Close main navigation
- [Default HubSpot Blog](https://zyp-4992538.hs-sites-eu1.com/blog)
- English
Show submenu for translations
Hey👋. How can we help you?
- There are no suggestions because the search field is empty.
1. [Help Center](https://help.lumiformapp.com/en/knowledge?hsLang=en)
2. [Profile](https://help.lumiformapp.com/en/knowledge/profile?hsLang=en)
3. [Troubleshoot](https://help.lumiformapp.com/en/knowledge/profile?hsLang=en#troubleshoot)
# How to unlock my Lumiform account
## This article shows you how to get your access back to your account.
Your account becomes locked after 10 consecutive failed login attempts as a security measure. Once the account is locked, the lockout permanently remains until the steps below are taken to unlock it.
If this is the case our Support team is happy to help you. You can send us a chat message or an e-mail to [support@lumiformapp.com.](mailto:support@lumiformapp.com)
- [Getting started](https://help.lumiformapp.com/en/knowledge/getting-started?hsLang=en#main-content)
- [Lumiform Basics](https://help.lumiformapp.com/en/knowledge/getting-started?hsLang=en#lumiform-basics)
- [Set up Lumiform](https://help.lumiformapp.com/en/knowledge/getting-started?hsLang=en#set-up-lumiform)
- [Forms](https://help.lumiformapp.com/en/knowledge/forms?hsLang=en#main-content)
- [Configure your reports](https://help.lumiformapp.com/en/knowledge/forms?hsLang=en#configure-your-reports)
- [Troubleshoot](https://help.lumiformapp.com/en/knowledge/forms?hsLang=en#troubleshoot)
- [Inspections](https://help.lumiformapp.com/en/knowledge/inspections?hsLang=en#main-content)
- [Troubleshoot](https://help.lumiformapp.com/en/knowledge/inspections?hsLang=en#troubleshoot)
- [Actions](https://help.lumiformapp.com/en/knowledge/actions?hsLang=en#main-content)
- [Troubleshoot](https://help.lumiformapp.com/en/knowledge/actions?hsLang=en#troubleshoot)
- [Entities](https://help.lumiformapp.com/en/knowledge/entities?hsLang=en)
- [Administration](https://help.lumiformapp.com/en/knowledge/administration?hsLang=en)
- [Analytics](https://help.lumiformapp.com/en/knowledge/analytics?hsLang=en)
- [Integrations](https://help.lumiformapp.com/en/knowledge/integrations?hsLang=en#main-content)
- [Webhooks /Workflow Automation](https://help.lumiformapp.com/en/knowledge/integrations?hsLang=en#webhooks-workflow-automation)
- [Lumiform Updates](https://help.lumiformapp.com/en/knowledge/lumiform-updates?hsLang=en#main-content)
- [New features](https://help.lumiformapp.com/en/knowledge/lumiform-updates?hsLang=en#new-features)
- [Notifications](https://help.lumiformapp.com/en/knowledge/notifications?hsLang=en#main-content)
- [Troubleshoot](https://help.lumiformapp.com/en/knowledge/notifications?hsLang=en#troubleshoot)
- [Subscription](https://help.lumiformapp.com/en/knowledge/subscription?hsLang=en#main-content)
- [Troubleshoot](https://help.lumiformapp.com/en/knowledge/subscription?hsLang=en#troubleshoot)
- [Profile](https://help.lumiformapp.com/en/knowledge/profile?hsLang=en#main-content)
- [Troubleshoot](https://help.lumiformapp.com/en/knowledge/profile?hsLang=en#troubleshoot)
- [Legal](https://help.lumiformapp.com/en/knowledge/legal?hsLang=en)
- [Default HubSpot Blog](https://zyp-4992538.hs-sites-eu1.com/blog)
[](https://lumiformapp.com)
Lumiform Help Center
Copyright © 2026, Lumiform GmbH